ramon_Adam94
May 22, 2026
"Order was right, no dumb mix-ups"
Got exactly what I ordered. It took a bit, which was kinda annoying, but everything was correct and nothing was messed up, so I can’t really complain too much.
hello_theresa131
May 20, 2026
"I did get my Segway working eventually, so…"
I did get my Segway working eventually, so that’s good, but the setup took longer than I expected. The app didn’t connect right away, I had to try a couple times, and there were a few steps where I was kind of just guessing what it wanted me to do. Once everything finally clicked into place, it worked fine and I haven’t really had issues using it. I just wish the instructions were clearer because the whole process felt a little more frustrating than it needed to be. Not a bad experience, but not exactly smooth either.
Ngan_stubblefield70
May 16, 2026
"My scooter decided to be a little..."
My scooter decided to be a little jerk and stop charging after about 8 months, which was super annoying. I sent segway my receipt and a quick video showing what was going on, expecting the usual customer service nonsense, but they actually got back to me faster than I thought.
They covered it under warranty and sent the part/return label without turning it into some big stupid battle. There was a bit of waiting, but nothing crazy. Overall, it was painless, and I’m happy with how they handled the whole thing
CharlesSanders_63
May 16, 2026
"Still a Fan of My Segway Scooter"
I bought my Segway scooter last year, i’m still happy with it. I’ve always had a soft spot for Segway stuff, so I might be a little biased, but this one has held up well for how often I use it. I ride it a few times a week, and aside from the usual scratches and having to top up the tires every now and then, it hasn’t given me any real problems. The battery doesn’t feel quite as strong as it did when it was brand new, but I kind of expected that after a year. Overall, I’d say it’s been a solid buy
"Good scooter, support could be better"
I actually really like the scooter so far, so this isn’t about the product itself. The customer service side just left me a bit annoyed. I reached out about an issue and didn’t hear anything for a few days. When they finally got back to me, the reply felt generic, almost like a copy-and-paste answer, and it didn’t really solve what I was asking about. Maybe they were just backed up or I caught them at a bad time, so I can’t say for sure what was going on behind the scenes, but I did have to follow up again to get anywhere. It wasn’t the worst experience ever, but for what the scooter costs, I expected the support to be a little more helpful
arthur_Weiss97
April 28, 2026
"Happy Overall, Just Took a Little Patience"
In the end, I’m happy with the tires and would probably order them again. I got them from Segway for my scooter, and they arrived in good shape. The rubber feels solid and not like that cheap, thin stuff you sometimes get. They were a bit stiff to install, so it took some effort, but once they were on, the ride felt smooth. Grip has been good on dry roads and decent on lightly wet pavement. I’m giving 4 stars because they needed a few rides to break in, and shipping wasn’t exactly quick, but overall they’ve been a solid buy.
Shannon_steen02
April 23, 2026
"It folds up easy and…"
It folds up easy and fits in my car trunk without any hassle. Nice when you don’t wanna fight with it just to pack it away.
christine_Luna97
March 25, 2026
"Super Easy Checkout"
Checkout was SUPER quick, and the site worked really well on my phone. it made the whole process way easier than I expected
Steve.korewdit
March 24, 2026
"Really impressed with the brakes"
I’ve been riding my Segway for a few weeks now, and the brakes have been my favorite part. They stop really quickly without feeling jerky, even when I’m going downhill, which makes me feel a lot safer around traffic. No squeaking or slipping so far either. I’m really happy with it and definitely plan to keep using it for my regular rides.
"Really solid scooter overall"
I bought this from Segway a few weeks ago after going back and forth on it for way too long, and so far I’m impressed. The build quality feels legit, the frame is sturdy, nothing is rattling around, and the folding mechanism clicks in tight, which was one of the things I was most worried about. I’ve taken it on a few quick rides around the neighborhood, including one little coffee run on a weirdly windy afternoon, and it just doesn’t feel cheap or flimsy at all. The only reason I’m giving it 4 stars is that some of the plastic around the display doesn’t feel quite as tough as the rest of the scooter, and the handle grips could be a little nicer. Not a dealbreaker, but noticeable. Overall, though, I’m happy with it and would buy it again...
john_Cimini76
March 07, 2026
"Pretty happy with how it went"
I ordered from segway i was in a good mood when it showed up sooner than I expected. The tracking updated just fine the whole way, and everything arrived in good shape. It did end up taking one extra day past the first estimate, which was a little annoying for a minute, but nothing that ruined the experience. Overall, I’m happy with the order.
James_gaters05
March 07, 2026
"Easy enough, but comparing scooters was annoying"
The site was easy to use and I found the scooter info fast, which I appreciated because I don’t have much patience for digging around. Checkout was straightforward too, no weird steps or confusing pages. The only thing that bugged me was having to click around to compare models. I wish that part was more obvious. Still, overall it worked fine and didn’t waste too much of my time.
RachelPost_82
March 03, 2026
"Holds Up Fine in Wet Weather"
I’ve ridden it in light rain and on wet streets a few times now, and so far I haven’t had any weird issues. It feels like it’s sealed up well, so I’m not really stressing if the weather turns while I’m out.
hello_delaine506
February 23, 2026
"Am I the only one who expected a little more speed?"
I got a Segway scooter from segway, and am I the only one who feels like the speed is a bit hit or miss? On flat roads, it’s decent and gets the job done, especially for quick trips. But once the battery drops even a little, it starts feeling slower than I expected. It’s not a bad scooter by any means, just not as fun or zippy as I was hoping. Good for short rides, but I do wish it held its top speed better.
tanna-Kirkpatrick
February 17, 2026
"The scooter itself rides fine and…"
The scooter itself rides fine and I don’t really have any complaints there, but the app disconnects way too often. I tried explaining the issue, but it felt like nobody actually read my message because the response didn’t really address what I said.
erickagarabedian4258
February 03, 2026
"Solid scooter, accessories cost a bit much"
I bought a segway scooter from the site, and so far it’s been really solid. It wasn’t the cheapest option, but because the build quality feels sturdy, I feel like the price makes sense. Shipping went smoothly too, so no complaints there. I took off one star mostly because the accessories are a bit pricey, which makes adding extras feel less worth it
CliffordHernandez
February 03, 2026
"Refund came through, but the return was slow"
I finally got my refund, so that part worked out, but the whole return process felt slower than it needed to be. The delays seemed preventable, and it would’ve been a much better experience if things moved a little faster.
JulieWooden
January 30, 2026
"Repair took way longer than expected"
I sent my scooter in to get fixed and didn’t hear much for a while. They had told me one timeline, but it ended up taking weeks longer, and every time I reached out, the answers were kind of vague. It does work now, so at least that part is fine, but the whole thing was frustrating and I wish they’d kept me in the loop better
Curtis_young77
January 28, 2026
"Parts Were Actually in Stock"
I was glad to find that the parts I needed were actually in stock. The whole experience was smooth and easy, and I didn’t have to deal with any delays or back-and-forth.
hilton_Martin75
January 23, 2026
"Really comfy ride, right?"
I was surprised by how comfy the ride felt. It was smooth and easy to relax in, which is exactly what you want, don’t you think?